Knoxville Police regain computer system access after ransomware attack | #ramsonware | #comptiaplus | #hacker | #cybersecurity


The Knoxville Police Department regained use of their in-car computers more than two weeks after a ransomware attack shuttered the reporting system the officers use.

KPD previously announced officers would not respond to car crashes unless they involved injury or a disabled vehicle blocking traffic because they couldn’t access their electronic reporting system.

Having officers return to “normal protocol” is another step in the city ridding itself and its systems from the ransomware attack. Late last week, officials said they do not intend on paying the ransom associated with the cyber attack and said they expected to have systems running in the next 10 days or so.

More: Should Knoxville pay ransom to get files back, yes or no? Either way, it’s expensive

In a ransomware attack, cybercriminals gain access to computer files, lock them down and demand payment to restore access. Generally, as was the case with Knoxville, the hackers demand payment in bitcoin which is free of tracking by banks or governments. The city has declined to say how much the ransom is.

Separately, the city has still not answered questions about whether personal or financial records were compromised by the attack, or about how the city keeps that information separate from other data.

Email Tyler Whetstone at tyler.whetstone@knoxnews.com and follow him on Twitter @tyler_whetstone. If you enjoy Tyler’s coverage, support strong local journalism by subscribing.

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